Secure your sales
Locking fitting rooms has always been a favorite of loss prevention and the nemesis of operations. With the right technology, both can prefer it. Alert's fitting room system provides customers push button technology to connect with sales associates for fitting room entry when the fitting rooms are locked. This is good for loss prevention and it's good for sales!
Connecting with a customer entering the fitting room accomplishes several things:
- It eliminates the possibility of a customer entering a fitting room unnoticed by store staff.
- It gives the associate the best opportunity to know the customer and what they are shopping for.
- It gives the associates the opportunity to introduce themselves and begin building a relationship with the customer.
- It gives the associates the opportunity to introduce customers to the service system in the fitting room and invite the customers to connect with them when they need something.
- The customers learn that they are in control of their engagement opportunities with the associates.
Good thieves know the fitting room service pattern of target retailers. They cannot, however, read the mind of customers! Service call patterns in fitting rooms serviced by Alert's technology are unpredictable and serve as a deterrent. Remember, the higher the level of customer service - the lower the shrink.
Check out Alert's Smart SwitchTM FR Occupancy Solution