Get in the know.
You know the ins and outs of retail. And you should – you’re the one making all the decisions – the types that affect the entire company, from the sign on the store to the 30-day return policy, and ultimately, the customer.
You already know that branding is important. Everything in your stores is designed to get their attention and keep the customers coming back. The displays are gorgeous, the windows are catchy and the tunes are hip and upbeat.
Fitting rooms are another story. Customers can’t get help when they want it, and get too much when they don’t. The associates are struggling, and by the end of the day, they’re just as cranky as the shoppers.
Besides keeping customers happy, you’re also trying to keep them from stealing, and your staff isn’t helping. You’ve even caught a few of your own workers red-handed. If you think this is a necessary evil of the retail industry, you’re wrong.
The bottom line…
With the help of Alert Technologies, the experience for the customer and the sales associate markedly improves, and it doesn’t hurt the bottom line either.
Alert Technologies works with your team, keeping in mind branding and needs essential to your company. The result is a system designed specifically for your stores. Maybe you want a button on the sales floor that people can press when they need direction or assistance. Perhaps you want to keep track of all the fitting room data – who’s in what room for how long and when – and compare it to sales data and staffing charts to make strategic decisions. Or combine any of these elements with a system that alerts associates of customers who need help in fitting rooms so they are always in the right place at the right time. There are no restrictions, and everything can be integrated to bring your company to the top of its game.
These solutions have proven to notably reduce shrink, increase sales and improve image, and it’s easy to see why. It’s already worked for Victoria’s Secret and American Eagle. At this point, you’re probably wondering why you didn’t think of it, and more importantly, why it’s taken you so long to make the switch.